Privacy Policy

1. Introduction

Welcome to Offolo! This privacy policy explains how we collect, use, share, and protect your personal information when you visit our website offolo.com.

2. Who We Are

Our website address is: offolo.com. If you have any questions about this privacy policy, you can contact us at  support@offolo.com.

3. What Personal Data We Collect and Why We Collect It

Comments When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Cookies If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded Content from Other Websites Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves the same way as if the visitor has visited the other website.

YouTube Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under YouTube Privacy Policy.

4. Information We Collect During Checkout

We collect information about you during the checkout process on our store.

What We Collect and Store While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping.
  • Shipping address: we’ll ask you to enter this so we can estimate shipping before you place an order, and send you the order.
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as:

  • Sending you information about your account and order.
  • Responding to your requests, including refunds and complaints.
  • Processing payments and preventing fraud.
  • Setting up your account for our store.
  • Complying with any legal obligations we have, such as calculating taxes.
  • Improving our store offerings.
  • Sending you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for three years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

5. What We Share With Others

We do not sell, trade, or otherwise transfer your personal data to third parties except where required by law or in cases where third-party services (such as hosting providers or payment processors) are necessary for the functioning of our website.

Payments We currently accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.

6. Future Payment Methods and Cryptocurrency Acceptance

In the future, we may also accept payments through other providers like PayPal or cryptocurrencies (e.g., Bitcoin). When using these payment methods, your data will be handled according to the respective provider’s privacy policies. Updates to our accepted payment methods will be reflected in this privacy policy.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also opt-out of certain data processing activities, such as marketing communications.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. You are encouraged to review this page periodically for any changes. We will notify you of any changes by posting the new privacy policy on this page.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at  support@offolo.com.